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FAQ

My Account

For you to register:

  • 1.   Click Sign Up
  • 2.   Fill up the form
  • 3.   Click Register

You will receive a confirmation email for your Sign Up.
You can also register using your Facebook or Google Account for your convenience.
Just click Register using Facebook or Register using Google buttons in the Sign Up page.

Kindly register an account to make a purchase from this website and to fully enjoy its offers and services

To access this website, the registered user must be at least 18 years of age, otherwise, must have obtained consent from parents or legal guardian, who shall accept these terms of use and agree to take full responsibility for actions and any charges associated with the use of this website and its purchase.

To change your information, please login to your customer account and click Manage Account, Edit details then click Save Changes.

Don't worry, we got you!
Go to the Sign In page, Click Forgot Password Link and fill in the email address you used to register your account. Our System will send an email with a link to change password. Click the link, and save new password then you may login again.

You may review our Privacy Policy and Terms and Conditions for this.

You may contact us at hello@noelbazaar.ph and request to have your account deactivated. (Only admin can deactivate account via CMS)

Order Placement

There is no minimum amount of order required for every sales transaction

Payment

  • Credit Card (Visa/Mastercard)
  • Bancnet
  • GCash
  • 7Eleven
  • ECPAY
  • BDO Online Over The Counter (BDOOTC)
  • BDO Online Bills Payment (BDOOBP)
  • Unionbank Online Bills Payment (UBPOBP)
  • MLhuillier
  • Cebuana
  • PNB Online Bills Payment (PNBOBP)
  • PNB Over The Counter (PNBOTC)
  • SM Payment
  • UCPB Over the Counter (UCPBOTC)
  • UCPB Online Bills Payment (UCPBOBP)
  • Security Bank (SBCOBP)
  • DA5
  • Expresspay
  • Truemoney
  • ECPAY
  • Pay&Go
  • Coins
  • Grabpay
  • BPI Direct Debit (Savings and Current Acct)

Yes, we accept Cash-on-Delivery transactions

All sales are final for orders using promo vouchers.

Promotional vouchers may only be used once. Any remaining value cannot be exchanged for cash.

Promotional codes or vouchers may not be exchanged for cash

Shipping and Order Tracking

- Same day delivery may vary per item.

Sign in to your account and check My Orders tab for status of your order. For further assistance, send us an email at orders@noelbazaar.ph

Ordered items from different sellers will be delivered to your registered delivery address separately.

While we cater nationwide, select items such as perishable goods are restricted to deliveries within Metro Manila.

Delivery details may no longer be changed once order is confirmed.

We do not have option for pick-up of items. All ordered items will be delivered to your registered address through our logistic solutions partners

Express shipping / same-day delivery options are available in select locations

For standard deliveries, our partner courier will attempt to deliver your item up to 2 attempts only. For same-day delivery, your order must be received within 15 minutes upon arrival of courier at the specified location.

Kindly expect your items to be delivered to your registered address within three (3) days if within Metro Manila, while those outside Metro Manila would need to wait for 6-8 days

Return/Replacement of Goods

Return and replacements will only be facilitated through the website.

You may return and replace the purchased good for the following reasons:

  • The good delivered is damaged, incomplete or malfunctions;
  • The good delivered is different from the one specified in merchant's post;
  • The good delivered is not the one ordered by buyer; and
  • The good delivered is expired.

If you changed your mind about your return/replacement of your order within 6 hours of your request, contact us immediately via orders@noelbazaar.ph or message us on Messenger to check on the status of your request.

Please note that items marked as final clearance, or products that involve hygiene concerns / considerations, and suppliers' requests, certain items and brands are non-exchangeable, non-returnable, and non-refundable.

Kindly double check that the items you wish to return do not fall under this list:

  • Essential Items
  • Beauty Products
  • Earrings
  • Gift cards
  • Lingerie
  • Swimwear
  • Underwear
  • Or items & brands were purchased under a campaign/sale that indicates the products to be Non-Exchangeable & Non-Refundable.

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