Return & Refund Policy
- Returns and refunds shall be facilitated through the website.
- User may seek to return and replace the purchased good for the following reasons:
- The good delivered is damaged, incomplete or malfunctions;
- The good delivered is different from the one specified in merchant's post;
- The good delivered is not the one ordered by buyer; and
- The good delivered is expired.
- The merchant shall replace or rectify the purchase in any of the above instances within 7 days from notice from buyer. Merchant shall also rectify the failure to deliver any purchased good within 7 days from notice from buyer.
- Buyer may choose to refund his or her payment if merchant cannot replace or rectify the purchase.