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Return & Refund Policy

  1. Returns and refunds shall be facilitated through the website.
  2. User may seek to return and replace the purchased good for the following reasons:
    • The good delivered is damaged, incomplete or malfunctions;
    • The good delivered is different from the one specified in merchant's post;
    • The good delivered is not the one ordered by buyer; and
    • The good delivered is expired.
  3. The merchant shall replace or rectify the purchase in any of the above instances within 7 days from notice from buyer. Merchant shall also rectify the failure to deliver any purchased good within 7 days from notice from buyer.
  4. Buyer may choose to refund his or her payment if merchant cannot replace or rectify the purchase.

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